Shipping & Delivery Policy

VOLTTORQUE TOOLS LLC provides shipping services for hardware tools, equipment, and related products purchased through volttorquetools.com. We offer both domestic shipping within the United States and international shipping to eligible destinations.

1. Domestic Shipping

We currently ship orders to addresses throughout the United States, subject to carrier service availability.

Orders are generally processed within 1–3 business days after payment has been successfully received.

After processing, standard domestic delivery generally takes approximately 3–7 business days, depending on the destination, shipping method, carrier conditions, and seasonal volume.

Typical domestic delivery time:

• Order Processing: 1–3 business days
• Transit Time: 3–7 business days
• Estimated Total Delivery Time: 4–10 business days

Domestic orders may be shipped through USPS, UPS, FedEx, or other reputable delivery providers selected according to the order and destination.

2. International Shipping

International shipping is available to selected countries and regions where carrier services are available.

International orders are generally processed within 1–3 business days.

After processing, international shipments typically require approximately 7–15 business days for delivery. Delivery times may vary depending on customs processing, destination-country regulations, carrier schedules, weather, and other circumstances outside our control.

Typical international delivery time:

• Order Processing: 1–3 business days
• Transit Time: 7–15 business days
• Estimated Total Delivery Time: 8–18 business days

International shipments may be handled by USPS, UPS, FedEx, DHL, or other appropriate shipping carriers.

3. Customs, Duties & Taxes

International customers may be responsible for customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country.

These charges are not necessarily included in the product price or shipping fee unless specifically stated during checkout.

VOLTTORQUE TOOLS LLC is not responsible for delays caused by customs inspections, import restrictions, or other governmental procedures.

4. Tracking Information

When tracking is available, customers will receive shipping or tracking information through the contact information provided with their order.

Customers are responsible for providing an accurate and complete shipping address at checkout.

5. Damaged Packages

Customers should inspect packages promptly after delivery.

If a product arrives damaged, please contact us at info@volttorquetools.com as soon as possible and provide relevant order information and photographs of the damaged product and packaging.

We will review the situation and determine an appropriate resolution in accordance with our policies.

6. Shipping Delays

Estimated delivery times are provided for reference and are not guaranteed delivery dates.

Delivery may be delayed because of severe weather, carrier disruptions, holidays, customs processing, incorrect addresses, remote delivery locations, or other circumstances beyond our reasonable control.

7.Contact

For return and refund questions, please contact:

VOLTTORQUE TOOLS LLC
5921 OTIS AVE
HUNTINGTON PK, CA 90255
United States

Phone: +1 8578678046
Email: info@volttorquetools.com